Faqs

Is there any minimum order quantity?

Yes, our MOQ is 100 boxes and there no specified limit for maximum number.

How much time it takes to get a price quote? 

Customers usually get price quote on live chat. However, it usually takes 40-50 minutes to get a quote for inquiries received through Quote Forms.

Can I print my custom designs on boxes?

Completely changing the box's look to match your design is no big deal. Our excellent in-house designers can design your artwork for printing on boxes.

What kind of printing materials do you use?

Our in-house printing technology includes state-of-the-art offset, digital, and screen printing.

Can I make changes after ordering Custom Packaging?

Yes, you are always welcome to make changes but make sure you are changing your design before starting production of the boxes. Top Custom Boxes always welcomes clients because we always focus on your 100% satisfaction.

Is it possible if I decide to cancel my order?

You may cancel your order at any time within the first 48 hours after placing the order.

How do you ship boxes?

Each box is pre-assembled (glued) before shipping and sent flat.

How much time it takes to receive order?

Standard lead time of Top Custom Boxes is 10-12 business days. However, it takes 6-8 days for rush order.

What Kind of custom packaging do you offer?

 We provide all types of packaging, and you can learn about it on our website. On the home page, you will come to know about it easily because we have categorized everything. You can find as per by industry, box type, and packaging style.

Which file format do you accept for printing?

Any file submitted for printing must be in the .psd, .ai, or .cdr format and have a minimum resolution of 300 dpi.